• Due to Yemen's mountainous terrain most tours will be undertaken in 4 x 4 cars, with 3 to 4 passengers per car.
• Also available are:
  Air-conditioned mini buses to seat 18 - 20 passengers.
  Coaches to seat 10 -14 passengers.
  Deluxe luxury coaches to seat 45 -50 passengers.
  Limousines are available on request.

Payment Policy

• 50% of advance on confirmation of group/ individual.
• Full and final settlement before the arrival of the group.
• Payments are to be made via telex transfer to "Ashtal travel & Tourism".
• Bank account details are as follows:
  Bank Address : Credit Agricole Indosuez
  PO Box 651
  Sana'a,
  Yemen
  Account Name : ASHTAL TRAVEL AND TOURISM
  Account Number : USD 20185 001 21 60

Cancellation and Refund Policy

• Further to confirmation if tour is cancelled 10% of total amount payable will be deducted towards administrative charges. Bank charges will be on actuals.
• If tour is cancelled one month before scheduled date of arrival 25% less bank charges, will be deducted from total amount payable.
• If tour is cancelled one week before scheduled date of arrival 40% will be deducted from total amount payable.
• If tour is cancelled between six and three days 50% will be deducted from total amount payable.
• If tour is cancelled 2 days or less 100% will be deducted from total amount, payable.
• Cancellation is to be made in writing, by the client, directly to Ashtal Travel & Tourism.

• Ashtal Travel & Tourism reserves the right to alter any of the facilities, hotels or services offered in its web site without prior notice.
• Prices are subject to variation if there is an increase due to government action, a change in exchange rates, or increase in transportation or fuel prices.
• Prices are subject to increase without prior notice.

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